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E-Mail Traffic Jam

It turns out that the servers we use for e-mail delivery had some kind of network meltdown early in the week of April 21st, 2008. As a result, they currently are sitting on what by all accounts is a massive backlog.

Some e-mail sent by our online store is stuck in that traffic.

We’re working to find away around the problem, but it is hard to find a mail server that will accept the volume we produce—they mostly have anti-spamming rules in place.

We’re told this should get sorted out slowly over the next few days. In the meantime, here are some suggestions:

1. If you’re looking for the download link for a PDF, don’t wait for the e-mail to arrive. Log into your account and download it from there.

2. If you’re waiting for an account activation email, and it hasn’t arrived after an hour, email and we’ll try to get you sorted out.

We’re sorry about this situation, and we’re working to get it resolved as soon as possible.

Dave & Andy